Background

Callone (current telecom provider) is ending our TDM/PRI contract in November of 2020 and we need to go to SIP. This would reset our contract renewals to November, making it hard to really look at new VOIP solutions/providers since any big change over should be done in summer.

Current state

Migrating Jones FreePBX Server to MES as our highest priority.

Plan out how to do it nicely for other buildings.

Quick Notes to do:

Export Extensions from production server

Massage extensions import file to include the new secret 

Update TFTP boot files to include new secret /password.

Import extensions per building/location

Copy over voicemail folders

add custom extensions (007) code from old server to new server

FAQ

Q1.

A1.

Migrated Jones, and Walnut Trails

Quick Notes To Do:

Before Flipping

• Get Recordings and upload to New Server
• Export Extension and update new secrets
• Get Phone configs and update for the switch over

After Flipping - Must Do Right Away

• Import Front Office Extensions
• Create Ring Group for the Front Office
• Create IVR for outside number
• Create Misc Application point to IVR
• Go on other phone servers if needed to update Outbound Routes to point to new server - if needed

Other Tasks

• Create Time conditions and Time Groups
• Call Pickup groups - for secretaries
• Move 007 config over
• Move Voicemails over
• Check FAX DID is correct
• Parking Lots
• Change TFTP Boot Option in DHCP to Point to 10.7.10.7
• Test tftpboot is working for phones
• Setup the directory
• Update side car programming and the names

Notes:

MIS 

Time Condition:

Announcment  - MIS-Summer20 -Closed

JH 

Time Conditon:

Announcement JH COVID

MISC App 3959:  JH-Couneslor-SW  IVR JH CELL-IVR-SW-COUNESLORS

Follow-up action items

•  David Plaskett Bring over all Incoming Routes from AUX to MES f(Completed minus one (8152907402 Aux Sable Emergency in 911: Zone 1))
•  David Plaskett Create IVRs from other buildings on MES side. (Day nights etc).  Build as we transfer phones /systems over. 

Files

MIS/JH:

https://docs.google.com/spreadsheets/d/14qIijkyXohOWy52RfFk5ayRfkmI_45TY5DPzTmVHCK0/edit?usp=sharing

AUX:

https://docs.google.com/spreadsheets/d/1T3SYpi28IRGBzwRBzZqyxydidiEC7VJwlbrH9rBKiDo/edit?usp=drive_web

WT:

https://wwwdocs.atlassiangoogle.com/team-playbook/plays/daci

Copyright © 2016 Atlassian

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This work is licensed under a Creative Commons Attribution-Non Commercial-Share Alike 4.0 International Licensespreadsheets/d/1ZLRx0zA-dLv13Eboqu61kDLAWGbgX9sKiIhEvL5j95g/edit?usp=sharing

JES:

https://docs.google.com/spreadsheets/d/1q7985Pg9gdG6y0iPUzBNfmRtkcL4sg-ZC-HCpTMr_wc/edit?usp=sharing

Admin/Secretary Phone Setup Checklist

Done by 7-24-2020

Update the Paper Insert for the Side Car

Links to the paper templates are below or in Google Drive → Shared Drives → Tech Team → Phone

https://drive.google.com/drive/u/0/folders/0B7t687KBts1VT2tmTDhDallQQlE

Update the Side Car Configuration

The side car is the box with all the speed dial buttons.

To update the configuration you will need the IP address of the phone can be found by going to the FreePBX https://phones.min201.org 

At the top go to Reports → Asterisk Info then click Peers on the right and scroll down to the CHANSIP section.  This will give you Extension and IP address

highlight the IP address and right-click go to xx.xx.xx.xx

This is only for the Linksys 962  some principals may have different manufacture and model  this is the most common for secretaries.

On the phone homepage click on Admin Login then click on Advanced

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Now click on the SPA932 tab in the menu bar this page should look like something below

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Now we must update the entries to turn on BLF (Buddy Light Feature - changes the color of the button if the person is on the phone) and updating the server address.  You will add a blf+ in front of the sd in each line 

Before

fnc=sd;sub=7001@10.31.1.100;nme=Connie

After

fnc=blf+sd;sub=7001@phones.min201.org;nme=Connie

Add the blf+ to all internal extensions and change the server ip to phones.min201.org for all entries

Like below

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Then Submit all changes  to update the config.