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Phone Server Consolidation Project

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Phone Server Project: To MES

StatusIN PROGRESS
ImpactAll Phones moved to MES
DriverAaron Souza Afrim Bakii
ApproverAaron Souza 
Contributors
Informed
Due date
Outcome

Tips and info

Recommendations

Moving all Phones to MES freepbx

Contributors

Contributors: I am seeking the right people to get involved in the decision. Add your comments to this page, let's get the conversation started.

Please add:

  • The people directly impacted by this so we can include them.
  • Any references to previous work and investigations that we can leverage.
  • Any constraints and challenges we need to consider to make this decision and following action plan.

Background

Callone (current telecom provider) is ending our TDM/PRI contract in November of 2020 and we need to go to SIP. This would reset our contract renewals to November, making it hard to really look at new VOIP solutions/providers since any big change over should be done in summer.

Current state

Migrated Jones, and Walnut Trails

Quick Notes To Do:

Before Flipping

  • Get Recordings and upload to New Server
  • Export Extension and update new secrets
  • Get Phone configs and update for the switch over


After Flipping - Must Do Right Away

  • Import Front Office Extensions
  • Create Ring Group for the Front Office
  • Create IVR for outside number
  • Create Misc Application point to IVR
  • Go on other phone servers if needed to update Outbound Routes to point to new server - if needed


Other Tasks

  • Create Time conditions and Time Groups
  • Call Pickup groups - for secretaries
  • Move 007 config over
  • Move Voicemails over
  • Check FAX DID is correct
  • Parking Lots
  • Change TFTP Boot Option in DHCP to Point to 10.7.10.7
  • Test tftpboot is working for phones
  • Setup the directory
  • Update side car programming and the names


Notes:

MIS 

Time Condition:

Announcment  - MIS-Summer20 -Closed


JH 

Time Conditon:

Announcement JH COVID


MISC App 3959:  JH-Couneslor-SW  IVR JH CELL-IVR-SW-COUNESLORS



Follow-up action items

  • David Plaskett Bring over all Incoming Routes from AUX to MES (Completed minus one (8152907402 Aux Sable Emergency in 911: Zone 1))
  • David Plaskett Create IVRs from other buildings on MES side. (Day nights etc).  Build as we transfer phones /systems over. 
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